Frequently Asked Questions
Have a questions? See below for our FAQs. If you don’t find what you’re looking for please get in touch with us through the Contact Page or simply give us a call.
What are your business hours?
We operate 24 hours a day seven days a week on an on-call basis.
ARE YOU FULLY INSURED?
Yes, we are covered for 5 Million while your vehicle is in our care and control..
DO YOU CHARGE KILOMETERS BOTH WAYS?
No, milage is charged from point of pickup to drop off only.
HOW FAR ARE YOU WILLING TO TRAVEL?
We have 4 locations, 2 in Ottawa, 1 in Pembroke and 1 in Calgary. We are capable of long-distance towing and will service all of Canada. Please contact us to inquire about pricing.
ARE YOUR OPERATORS CERTIFIED?
Yes, all our drivers are wreckmaster certified according to the industry standard.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept cash, Visa, MasterCard, and business cheques.
HOW BIG OF A VEHICLE CAN YOU TOW?
Our Specialty is towing heavy vehicles. We will not turn down a job because of weight.